Vinted Shoppers Voice Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all users about the change.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
A different user, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the service retracted a modification concerning shipment methods after backlash from users.
